Processor, eBay - NJ (temp-to-hire)

About Collectors

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

The Role

We're looking for an Order Processor to join our Operations team. You'll report to the Operations Supervisor and work from our Jersey City office.

What You'll Do

• Open, separate, and itemize department's mail by service type.
• Match, count, and check items.
• Verify service type with payment and verify its eligibility.
• Enter items and print stickers.
• Sort all orders by return carrier service.
• Verify order correctness and completeness.
• Package orders in mailing box containers, seal with tape and attach outside label.
• Process shipping for specified return carrier and close order.

Who You Are

• You are a reliable team player with strong written and verbal communication skills.
• You have the ability to work in a team environment, including a willingness to wear multiple hats and help as needed.
• You can prioritize all tasks and work in a fast-paced work environment.
• You have a strong customer/client-focused mindset.
• You have a working knowledge of Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint, and Google programs, e.g. Gmail, Google Docs, Google Sheets, etc.
• Previous receiving, shipping, mailroom, or warehouse work experience is a plus.
• Desire to begin or continue a career in the collectibles industry.

Physical Requirements

• Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting.
• Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.
• Hand Use: Regular hand use for various tasks.
• Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.
• Receiving and Inspecting Submissions: Ability to receive, and in some departments inspect, submissions. Ability to use a sharp blade and retrieve submissions from packaging.
• Sitting or Standing: Ability to sit or stand for extended periods of time.

Compensation

The reasonable estimated hourly rate for this position is $17. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.

Interview Process

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

Employment Verification

Collectors uses e-Verify to validate your ability to work legally in the United States.

Important Fraud Notice

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com.

Equal Employment Opportunity

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

Accommodations and Privacy

If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com.

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.